Terms of Service

Last updated: May 18, 2026

What we are — and aren't

Cheap ESA Letter Texas is a service that connects Texas residents with licensed mental health providers practicing in Texas. We are not a law firm, a medical practice, or a mental-health clinic. The content on this site is informational and is not legal, medical, or mental-health advice. ESA letters are issued by independent Texas-licensed mental health professionals after evaluation.

No guarantees of approval

Each evaluation is conducted independently by a licensed clinician. No site, including this one, can guarantee that you will receive an ESA letter. Promises of "guaranteed approval", "instant ESA letters", "ESA registration", or "ESA ID cards" are scams — we do not offer those products.

Air travel

As of 2021 (DOT final rule), Emotional Support Animals no longer have accommodation rights under the Air Carrier Access Act. Airlines treat ESAs as regular pets. An ESA letter does not grant you air-travel rights.

State-specific compliance

We follow state law where you reside. For California, Montana, Arkansas, Iowa, and Louisiana, state law requires a minimum 30-day therapeutic relationship before an ESA letter can be issued. For Florida, FL Statute 760.27 requires the clinician to be Florida-licensed (or to have a prior in-person relationship). We comply with these requirements without exception.

Honest pricing

Pricing is disclosed during intake. We do not bundle fake products or charge for non-existent registries.

Refunds

If a clinician determines you do not qualify for an ESA letter, refund eligibility depends on the specific service tier you purchased; details are disclosed at checkout. Refunds are not available where the clinician completed an evaluation and made a clinical determination.

Your responsibilities

You agree to provide truthful information during intake. Submitting fraudulent information to obtain a housing accommodation may violate federal and Texas law and may expose you to civil and criminal penalties.

Limitation of liability

To the maximum extent permitted by Texas law, our liability is limited to the amount you paid for the service. We are not liable for indirect, incidental, or consequential damages.

Contact

Email: [email protected]